Even us 'old timers' need to remember this: Listen to all advice. There are CNAs who will know more about how to handle pts during baths, ADLs, etc., than you do. Yes, there are some who are just 'there', but you'll know the ones who are on the ball. And if these CNA's tell you they 'have a funny feeling' about someone...LISTEN!
Oh, and if the patient is saying they are seeing their deceased loved ones......odds are, they're going to go soon.