The drugs can cause serious side effects. Since 2008, the Food and Drug Administration has required a so-called black box warnings on their packaging, cautioning that they pose an increased mortality risk for elderly patients. Nevertheless, a national survey reported that in 2004 about a quarter of nursing home residents were receiving antipsychotic drugs. (Among the antipsychotic drugs most commonly used in nursing homes are Risperdal, Seroquel and Zyprexa.)
Though they may be prescribed less frequently following the F.D.A.'s warnings, these drugs are still overused in long-term care, said Dr. Mark Lachs, chief of geriatrics at Weill Cornell Medical College. And once the pills are prescribed, residents keep taking them. "They get perpetualized, like insulin," he told me, even though the behaviors they're meant to soothe may wane anyway as dementia progresses.
"If a place is understaffed, if it takes particularly unruly patients, you can see how it happens," Dr. Lachs added. "Behavioral interventions are far more time-consuming than giving a pill."
Nevertheless, Ecumen's Awakenings project emphasizes nondrug responses. "Medications have a place, but that shouldn't be the first thing you try," said Eva Lanigan, director of nursing at the Two Harbors facility.
So the home trained its entire staff (housekeepers, cooks, dining room servers, everyone) in a variety of tools to calm and reassure its 55 residents: exercise, activities, music, massage, aromatherapy. It taught people the kind of conversation known as "redirecting" -- listening to elders and responding to them without insisting on facts that those with dementia can't absorb or won't recall.
"The hands-on, caring part is the most important," Ms. Lanigan said. "Sometimes, people just want a hug. You sit and hold their hand."