hi all i am new i live in bundaberg QLD i am doing Aged Care Work Certificate III
i am going mad i think lol i am lost allready i lost all my work it didnt save for some reson if any one help me understand my assment that would be so good

Question 9
a) Explain the term 'access and equity'

b) How does this affect your role in relationship to service delivery for the older
person?

Question 6
a) What is meant be the term 'Holistic Care'?

b) What is 'empathy'?

c) How do these two terms apply to the role of the Aged Care Worker?

or tell were i could find more info on this please